Employee Physical Security Training and Incident Response Efficiency:

Abstract

The general objective of the study was to evaluate the influence of employee physical security training on the efficiency of incident response in Ugandan oil and gas companies, specifically focusing on CNOOC in Hoima District. The study was guided by the following objectives, to assess the impact of employee physical security training on the effectiveness of access control measures in incident response at CNOOC, Hoima District, to evaluate how employee physical security training influences the implementation and adherence to facility security protocols during incident response at CNOOC, Hoima District, and to evaluate the role of security training in improving access control during incidents at CNOOC. Cross-sectional survey design was used. The study predominantly employed a quantitative approach but also used a qualitative approach. The study population consisted of 200 participants. A sample size of 147 respondents was selected using simple and purposive sampling techniques. Quantitative data analysis mainly consisted of descriptive statistics (percentages, frequencies). Content analysis was used to analyse qualitative data. The study findings showed that employee physical security training significantly enhances the ability of personnel to implement access control measures effectively during incidents. Clear guidelines and relevant protocols foster greater engagement and adaptability among employees. Thorough training increases employees' confidence in following security protocols, leading to higher adherence during incidents. However, challenges remain, particularly in communication and coordination, which can hinder effective incident responses. Training enhances coordination and teamwork among security personnel, leading to improved incident management. Regular collaborative exercises reinforce trust and preparedness, while employee feedback can help refine current coordination processes. The findings underscore the vital importance of employee physical security training in strengthening incident response capabilities at CNOOC. Enhanced training not only improves adherence to access control measures and security protocols but also fosters better coordination among security personnel, ultimately contributing to a more resilient security framework. It was recommended that CNOOC should prioritize the development and implementation of comprehensive, ongoing employee physical security training programs that include regular feedback mechanisms and collaborative exercises. This approach will address communication gaps, reinforce protocols, and ensure that employees remain engaged and well-prepared to effectively manage security incidents.